PROCESS, PRODUCTIVITY & PROFIT SPECIALIST
David Rodger
WHAT I CAN DO FOR YOUR BUSINESS
Working Smarter…
I work with clients to understand how their business functions today and determines smarter processes (and sometimes new technology) to assist in improving the key operational aspects of the business.
HOW I DO ITMapping current processes and identifying with clients the areas of frustration.
This could include processes such as
- Simplifying how to contact and capture customer information
- How to cost and quote for profitable business
- How to target the right markets with business analysis
- Setting up the right KPIs for your business to keep you focused
- Finding the right technology to help expand and run your business
EXPERIENCE
I have a rich business background with over 30 years experience in many industries from agriculture, soft drinks, finance, telecommunications, and manufacturing, all in senior executive positions. I have held strategic management roles for Telstra and marketing roles with ICI, Pepsi International, and Monsanto agricultural products involving significant change projects with diverse stakeholders.
Implementing projects across each new industry sector has required me to quickly develop an understanding of the strategic issues, create solutions and deliver change.
While General Manager for Pracom’s service delivery group and Strategy Manager for Telstra’s Government and Business customers, I was required to provide significant business analysis and process re-engineering requirements, along with financial quantification and business case preparation for many different projects.
Over the past eight years, I have been involved with delivering the benefits of IT and process change projects to businesses in different industries through my own consultancy practice.
BUSINESS QUALIFICATIONS
Postgraduate, an MBA from Monash University,where I specialized in customer service parameters.
In 2008 I was accredited as an Associate of the Institute for Independent Business
